Frequently Asked Questions (FAQ)


Pickup and Drop off Hours

Cars can be dropped off and picked up at your convenience. There is no additional charge for after hours drop off or collection

Is there a restriction to the number of km's I can drive?

No. Km's are unlimited with no hidden fees.

Am I insured?

All our vehicles are insured. You're covered for breakdowns and accidents, however, excess fees will apply. Please refer to terms and conditions for full details.

What is my insurance excess?

Please refer to terms and conditions for full details.

Can I drive on my restricted license?

Yes, special conditions apply. Please contact us for more details if you do not have a full Drivers license. Your license will need to be verified at time of hire.

Can I drive on an overseas license?

Yes. As long as you have a restricted/full overseas driving license, you will be allowed to legally drive on NZ roads. International license is recommended.

Is one way rental an option?

Unfortunately not at this stage. But we will have this service available in the near future.

What to do incase of an accident?

  • Assess if anyone is injured. If so, call 111 immediately
  • Report the matter to NZ Police
  • Call FIVE3TWO and advise of the accident as soon as possible
  • Do not accept liability under any circumstances
  • Get allĀ  the information of the other party - Name, address, contact details, vehicle registration details
  • Fill out the accident form provided in the glove box